Treue Kunden gewinnen. Mitarbeiter unterstützen. Agil bleiben.

Unternehmen mit einer professionellen Serviceorganisation bieten ihren Kunden nahtlose Erlebnisse, um die Markenaffinität und Kundenbindung zu steigern. Microsoft Dynamics bietet Lösungen, mit denen Ihre Kunden einfach Self-Service-Funktionen nutzen oder sich persönlich betreuen lassen können. Zudem werden sämtliche Abläufe im Außendienst unterstützt, um auch beim Kunden vor Ort reibungslose Serviceleistungen zu erbringen.

Die Servicefunktionen von Microsoft Dynamics CRM helfen Ihnen, durch Omni-Channel-Service, produktivere Mitarbeiter und flexible Servicemodelle langfristig treue Kunden zu gewinnen.

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